Automation Environment End User License Agreement

End-User License Agreement – Hosted n8n Environment

End-User License Agreement for Hosted n8n Environment

This End-User License Agreement (“Agreement”) is a legal agreement between Tech-Innova Solutions (“Company,” “we,” “us,” or “our”) and the individual or entity accessing or using the Company’s customer-facing hosted n8n environment, workflows, automations, application interfaces, integrations, templates, documentation, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by this Agreement. If you are accepting this Agreement on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to this Agreement, in which case “you” and “your” refer to that entity.

1. Scope of Agreement

This Agreement governs your access to and use of the Service, including any hosted n8n workflows, automation features, user interfaces, APIs, integrations, documentation, support materials, templates, and updates that we provide or make available to you.

2. License Grant

Subject to your compliance with this Agreement and any applicable order form, subscription agreement, statement of work, or service terms between you and the Company, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service solely for your internal business purposes and only in the manner authorized by the Company.

No ownership rights are transferred to you under this Agreement.

3. Eligibility and Authorized Users

You may use the Service only if you are legally capable of entering into this Agreement and are authorized to do so. If the Service is made available to your organization, your organization is responsible for designating and managing authorized users.

You are responsible for ensuring that your users comply with this Agreement.

4. Account Credentials and Security

You are responsible for maintaining the confidentiality of your login credentials, API keys, tokens, and other access credentials associated with the Service. You agree to:

  • maintain the security of your accounts and credentials;
  • use multi-factor authentication if required by the Company;
  • promptly notify the Company of any suspected unauthorized access, credential compromise, or security incident;
  • ensure that credentials are not shared except as expressly authorized; and
  • remain fully responsible for activities occurring under your accounts.

5. Acceptable Use

You may use the Service only for lawful purposes and in accordance with this Agreement. You agree not to, and not to permit any user or third party to:

  • use the Service in violation of any applicable law, regulation, or third-party right;
  • create, deploy, or operate workflows that are unlawful, harmful, fraudulent, deceptive, defamatory, abusive, or invasive of privacy;
  • send spam, phishing messages, unauthorized bulk communications, or malware through the Service;
  • attempt to gain unauthorized access to any system, account, network, or data;
  • interfere with or disrupt the integrity, performance, or security of the Service or connected systems;
  • bypass security controls, access controls, audit mechanisms, or usage limits;
  • use the Service to store, process, or transmit prohibited, infringing, or regulated data except as expressly authorized in writing;
  • connect unauthorized third-party services, credentials, or data sources to the Service;
  • reverse engineer, decompile, disassemble, or attempt to derive source code from proprietary elements of the Service, except to the extent prohibited by law; or
  • use the Service in any manner that could damage, disable, overburden, or impair the Service or the Company’s systems.

6. Automation Risks and Customer Responsibility

You acknowledge that the Service may automate actions without additional manual review, including sending communications, updating records, triggering downstream systems, transferring data, creating or deleting records, or invoking third-party APIs.

You are solely responsible for:

  • reviewing and validating workflow logic, triggers, conditions, recipients, and outputs before production use;
  • testing workflows and integrations appropriately;
  • monitoring execution results, failures, retries, and exceptions where applicable;
  • ensuring that you have the legal right and appropriate authorization to automate actions involving your systems, data, users, and third-party services; and
  • promptly disabling workflows that behave unexpectedly or create operational, security, or legal risk.

The Company is not responsible for losses caused by your configuration choices, workflow logic, instructions, data inputs, connected services, or failure to test and supervise automations.

7. Customer Data and Instructions

As between the parties, you retain ownership of the data, content, files, records, prompts, messages, credentials, configurations, and other materials that you or your users submit to or process through the Service (“Customer Data”), subject to any rights granted to the Company under this Agreement.

You grant the Company a non-exclusive, worldwide, limited right to host, store, transmit, process, display, copy, and use Customer Data solely as necessary to provide, secure, maintain, support, and improve the Service, enforce this Agreement, and comply with applicable law.

You represent and warrant that you have all necessary rights, consents, and permissions to provide Customer Data to the Company and to authorize the processing of that data through the Service.

8. Privacy and Data Protection

Your use of the Service must comply with all applicable privacy, security, and data protection laws and regulations. You are responsible for determining whether the Service is appropriate for your intended use cases and whether additional contractual, technical, or organizational safeguards are required.

The Company may process personal data on your behalf as part of providing the Service. If applicable, the parties may enter into a separate data processing agreement or similar addendum governing such processing.

You agree not to submit highly sensitive, regulated, or restricted data into the Service unless expressly permitted by the Company in writing and supported by the Company’s applicable technical and contractual controls.

9. Monitoring, Logs, and Audit

The Company may monitor, log, collect, retain, review, and analyze usage information, workflow activity, execution history, configuration changes, metadata, performance metrics, support records, and security events relating to the Service for purposes including service delivery, maintenance, support, billing, security, fraud prevention, compliance, and product improvement.

You acknowledge that these logs and records may be used to investigate suspected misuse, enforce this Agreement, or respond to legal requests.

10. Third-Party Services and Integrations

The Service may connect to, rely upon, or interoperate with third-party applications, APIs, communication platforms, AI services, databases, file storage systems, and other external services (“Third-Party Services”).

You acknowledge and agree that:

  • your use of Third-Party Services is subject to the terms and policies of those providers;
  • you are responsible for obtaining all rights and permissions necessary to use and connect such services;
  • the Company does not control and is not responsible for Third-Party Services, including their availability, security, legality, pricing, performance, or functionality; and
  • changes, outages, rate limits, deprecations, or failures in Third-Party Services may affect the Service.

11. Fees and Subscription Terms

Your right to access and use the Service may be subject to payment of fees under a separate order form, subscription agreement, proposal, statement of work, or other commercial agreement with the Company. Unless otherwise stated in such agreement, all fees are non-refundable.

If payment is overdue, the Company may suspend or terminate access to the Service in accordance with applicable commercial terms and law.

12. Intellectual Property Rights

The Service, including its software, interfaces, design, structure, workflow framework, templates, documentation, branding, and related materials, is owned by the Company and/or its licensors and is protected by intellectual property laws.

Except as expressly granted in this Agreement, the Company reserves all rights, title, and interest in and to the Service. You may not copy, distribute, modify, create derivative works from, sell, lease, sublicense, or commercially exploit the Service except as expressly permitted in writing.

Any feedback, suggestions, or ideas you provide regarding the Service may be used by the Company without restriction or compensation.

13. Open Source Components

The Service may incorporate or rely on open-source software, including n8n and related libraries or components. Your use of such components may also be subject to applicable open-source license terms. Nothing in this Agreement limits rights that cannot legally be restricted under those licenses.

14. Service Changes, Updates, and Maintenance

The Company may modify, update, patch, improve, reconfigure, suspend, or discontinue any aspect of the Service at any time, including features, integrations, workflows, connectors, limits, and security controls.

The Company may perform scheduled or emergency maintenance that temporarily affects availability. The Company does not guarantee that any specific functionality, integration, or feature will remain available.

15. Suspension and Termination

The Company may suspend or terminate your access to the Service, in whole or in part, immediately and with or without notice, if:

  • you breach this Agreement or any related commercial agreement;
  • your use of the Service poses a security, legal, operational, or reputational risk;
  • the Company is required to do so by law, court order, or third-party provider restriction;
  • fees are overdue under applicable commercial terms; or
  • the Company discontinues the applicable Service offering.

Upon termination, your right to use the Service ends immediately, and you must cease all unauthorized access and use. Sections that by their nature should survive termination shall survive, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, confidentiality, governing law, and accrued payment obligations.

16. Confidentiality

Each party may receive confidential or proprietary information from the other in connection with the Service. Each party agrees to use the other party’s confidential information only as necessary for the purposes of this Agreement and not to disclose such information to any third party except as permitted by this Agreement or required by law.

This section does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known by the receiving party, is received lawfully from a third party without breach of obligation, or is independently developed without use of the disclosing party’s confidential information.

17. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” The Company disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and uninterrupted operation.

The Company does not warrant that the Service will be error-free, secure, uninterrupted, or compatible with all third-party services, or that automations, outputs, or data processing results will always be accurate, complete, or suitable for your intended purposes.

18. Limitation of Liability

To the maximum extent permitted by law, the Company and its affiliates, officers, directors, employees, contractors, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, business opportunities, or business interruption, arising out of or related to this Agreement or the Service, even if advised of the possibility of such damages.

To the maximum extent permitted by law, the aggregate liability of the Company arising out of or related to this Agreement or the Service shall not exceed the total amount paid by you to the Company for the Service during the twelve (12) months immediately preceding the event giving rise to the claim. If no fees were paid, the Company’s total liability shall not exceed one hundred U.S. dollars (US $100).

19. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your use or misuse of the Service;
  • your workflows, instructions, configurations, Customer Data, or connected systems;
  • your violation of this Agreement, applicable law, or third-party rights; or
  • any claim that Customer Data, your automations, or your use of Third-Party Services infringes, misappropriates, or violates the rights of another person or entity.

20. Export Compliance and Sanctions

You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions, and that you are not a person or entity with whom the Company is prohibited from doing business under applicable export control or sanctions laws.

You agree not to use the Service in violation of any applicable export control or sanctions laws or regulations.

21. Governing Law and Venue

This Agreement is governed by the laws of the State of Florida, without regard to its conflict of laws principles.

Any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Hillsborough County, Florida, and each party consents to the personal jurisdiction and venue of those courts.

22. Changes to this Agreement

The Company may modify this Agreement from time to time. Updated versions will become effective when posted or otherwise communicated, unless a later effective date is stated. Your continued use of the Service after the effective date of a revised Agreement constitutes your acceptance of the revised terms.

23. Entire Agreement

This Agreement, together with any applicable order form, subscription agreement, statement of work, data processing addendum, privacy notice, or other documents expressly incorporated by reference, constitutes the entire agreement between you and the Company regarding the Service and supersedes all prior or contemporaneous understandings relating to the same subject matter.

24. Severability and Waiver

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. A failure by either party to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.

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